FREE SHIPPING ON ORDERS OVER $100
FREE SHIPPING ON ORDERS OVER $100
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We are here to answer

Please write us by filling out this contact form for immediate answers to questions regarding orders and shipping.

General

CAN YOU IRON-ON YOUR PATCHES?

Yes! All of our patches come ready to iron on to virtually any garment. Each patch has a thin polymer backing that when heated and then cooled will permanently stick to any item it is attached to. Please do not attempt to iron patches onto leather, satin, nylon, rayon, or any tri-acetate fabric that will fail at 400 degrees.

Yes , we do make custom patches. You can contact us trough instagram page (patch2ma).

Yes , we do offer velcro on some patches

Unfortunately, our patches are designed in those particular sizes because the embroidery technology requires it for the best quality therefore, they cannot be automatically resized. If we try to make them smaller we will loose much of the detail and they won’t look good.

Shipping

WHAT COUNTRIES DO YOU SHIP TO?

We ship worldwide.

Tracking information will be sent to the contact information you provide us. Simply enter the tracking number from the shipping confirmation email you’ve received into the input field on this page and get real-time tracking information on your shipment.

PAYMENT

What Payment Methods Are Accepted?

If you ordered the incorrect size please immediately contact customer support with your order number and detail what was ordered in the incorrect size and we will remove them from your order. If you realize you ordered the incorrect size upon delivery, please email support to request a return and do NOT open your goods.

EXCHANGES AND RETURNS

CAN I CANCEL OR CHANGE MY ORDER?

You can’t make changes, but you can cancel an order provided you notify us immediately after you place your order. Please contact customer support with your order number and reason for cancellation. We’ll process your cancellation and issue a refund to your original form of payment. We’ll send you an email to let you know we’ve issued the refund—it may take up to 10 additional days for the funds to show in your account.

We make every effort to inspect every patch before it is mailed, but sometimes a dropped stitch or a small blemish will make it past. If this happens, we will replace the item at no charge.

You can email us on contact@patch2ma.shop or contact us if you have any questions about your order.